The FCA has introduced new requirements in relation to Product Governance, General Insurance Pricing Practices, and delivering Fair Value to customers.

As the insurer and product manufacturer, we are expected to provide our product distributors with information about those insurance products we underwrite and they distribute. As a market-wide exercise, the insurance industry associations have agreed a standard template for use to facilitate both the provision of this information to distributors and to gather their responses. This template is known as the Product Value – Information Exchange document. 

Completion of this template will assist in ensuring all parties continue to act in customers’ best interests and confirm that the products they receive continue to deliver fair value.

If you are one of our distributors, you will have received an email asking you to complete a Product Value – Information Exchange document for each of the products you distribute, and you can find the relevant documents below for HCC International Insurance Company plc (HCCII), Lloyd’s Syndicate 4141, Managed by HCC Underwriting Agency Ltd (HCCUA), and Houston Casualty Company - London Branch (HCCL).

If you have any questions, please contact [email protected].