Provided by Surety

Surety Claims

Our claims processes are critical to our business. We have an overall claims strategy that operates over all our business lines.

Tokio Marine HCC employs an in-house team of specialist and dedicated claims handlers and quantity surveyors in order to deal with the complex claims that can arise under surety bonds.

Claims assistance and settlement

Our professional and experienced claims personnel are available to advise precisely what information is required to support any potential surety claim.

Once the necessary information is provided, it will be analysed promptly and efficiently. Following the claim verification, our settlement is very prompt.

If it is appropriate, our professional claims staff are available to work with any beneficiary of our bonds, and/or their advisors, in order to assist in mitigating the loss which may arise following any default event under the contract or other obligation that our bond secures.