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See all the news storiesHouston – 26 March 2024
Tokio Marine HCC (TMHCC), based in Houston, Texas, is delighted to announce that CEO Susan Rivera, has been named APIW Insurance Woman of the Year. She will be presented formally with this prestigious award during the APIW award ceremony in June.
Susan initially joined TMHCC as an independent member of the company’s Board of Directors and served on the Audit Committee, the Compensation Committee, and the Enterprise Risk Oversight Committee. In April 2018, she was appointed as Chief Operating Officer, before assuming the role of CEO later that year. Susan’s positive influence can also be seen throughout Tokio Marine Group, TMHCC’s parent company, through her role as Managing Executive Officer and Co-Chief Retention Strategy Officer.
Susan first began her career as an actuary with AIG, before moving to the underwriting side of the business. She held a range of senior underwriting positions across various product lines, with her last role at AIG being President of American Home Assurance Company. In 2006, she joined Praetorian Insurance Company and, following its acquisition by QBE, was appointed as President of QBE Specialty and Chief Actuary of the America’s division of QBE Insurance Group Limited. From 2009 until 2018, Susan served as President and Chief Executive Officer of V3 Insurance Partners LLC.
Her accomplishments have been recognized across the industry having been featured in the prestigious Insurance Business America Elite Women of the Year list in 2022 and Insurance Business America Hot 100 list 2020. In 2023, Susan delivered an inspiring keynote speech at the RISE Leadership Summit where she discussed the importance of creating a work environment that allows creativity and collaboration to flourish. Susan’s dedication to supporting the career development of the next generation of claims handlers and underwriters is exemplified by Tokio Marine HCC’s Accelerate program, a three-year course, which she founded following the Covid-19 pandemic.
She further promotes the development of technical expertise in insurance and risk management by her participation as an Executive Committee, Organization and Compensation/Nominating Committee, and Investment Committee member of The Institutes Board of Trustees. Susan highly values the role her education has played in shaping her career and is a member of Villanova University President’s Advisory Council and Midwest Campaign Committee, and she has established an endowed scholarship for students with demonstrated financial need. Susan and her husband, Eric, are avid supporters of local community charities supported by Tokio Marine HCC in Houston, including DePelchin Children’s Center, Boys and Girls Country of Houston, and Houston Food Bank.
Commenting on the award, Susan said, “It is a tremendous honor to be recognized as the APIW 2025 Insurance Woman of the Year. This acknowledgement is a testament to all the mentors who have come before me, the support of my fellow peers, and the relentless dedication of the remarkable team we have at TMHCC, from whom I gain invaluable knowledge daily. This accolade not only celebrates individual achievement but also reflects the broader progress within the insurance sector towards greater inclusivity and championing talent, so that we can provide relevant and best-in-class insurance solutions to our customers and partners.”
APIW President Dawnmarie Black said, “We are thrilled to present the 2025 APIW Woman of the Year award to Susan Rivera. Susan’s time and success at TMHCC have highlighted her world class leadership capabilities, shepherding the organization to new heights with expanded product offerings and geographical footprint. Susan is a long-standing champion for the insurance industry and the endless career opportunities it presents, trailblazing the path for others and showing what is possible through integrity, hard work, and the support of dedicated friends and colleagues along the way.”
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About TMHCC
Tokio Marine HCC is a member of the Tokio Marine Group, a premier global company founded in 1879 with a market capitalization of $70 billion as of December 31, 2024. Headquartered in Houston, Texas, Tokio Marine HCC is a leading specialty insurance group with offices in the United States, Mexico, the United Kingdom and Continental Europe. Tokio Marine HCC’s major domestic insurance companies have financial strength ratings of ‘A+’ (Strong) from S&P Global Ratings, ‘A++’ (Superior) from AM Best, and ‘AA-’ (Very Strong) from Fitch Ratings; its major international insurance companies have financial strength ratings of ‘A+’ (Strong) from S&P Global Ratings. Tokio Marine HCC is the marketing name used to describe the affiliated companies under the common ownership of HCC Insurance Holdings, Inc., a Delaware-incorporated insurance holding company. For more information about Tokio Marine HCC, please visit www.tokiomarinehcc.com.
About the Association of Professional Insurance Women (APIW)
Founded in 1976, APIW is the leading organization dedicated to advancement of professional insurance women and to the recognition of their contributions to the industry. APIW sponsors programs that encourage professional development and provide opportunities for members to hone leadership skills. The group has more than 2,800 members who are successful professionals in the insurance industry and have a cross-section of industry skills and knowledge to share. APIW is based in New York, with networks in Chicago, Philadelphia, Hartford, Atlanta, Miami, San Francisco, New Jersey, Boston, Ohio, Charlotte, Tampa and Houston. For more information about APIW visit www.apiw.org, or contact us at [email protected].
MHP Group
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