Provided by Professional Risks

Tour Ops

Our Tour Ops insurance covers firms (large and small) that combine multiple travel services, which are then sold to the customer – directly or through an agent – as a single package. Such services might include accommodation, transport or vehicle hire.

Tokio Marine HCC are experts in this niche market, with nearly two decades of experience in writing these risks. We employ a team of underwriters within our London office that provide unrivalled levels of service and expertise. Our Tour Operators and/or Travel Agents product provides Combined Liability and Professional Indemnity, with a tailored wording to respond to exposure to the Package Travel Directive for risks located in the UK and the Republic of Ireland.

Highlights

  • Strong Financial Ratings
  • Nearly two decades of experience in writing these risks
  • Brokers have direct access to empowered underwriters
  • Bespoke underwriting solutions and affinity / white label scheme solutions considered
  • Competitive commissions / premiums (minimum premiums starting from £350+IPT)
     
 
 

 

Claims services

  • In-house specialist Tour Operators Claims team with a wealth of experience when dealing with a wide variety of tour operating related claims, ranging from slips and trips, booking errors and food poisoning, to the most complex and serious of cases

  • A cost saving efficiency by handling most claims in house, and speed when time is of the essence to your Insured

  • Strong relationships and access to a panel of specialist travel solicitors, loss adjusters, and forensic experts where required

Bespoke ‘account management’ based approach to claims

 

Summary of coverage

Public Liability – limits of indemnity from £1 million to £10 million / €1.3 million to €13 million. Including:

  • Crisis Management Public Relations Consultant Extension £50,000 (UK located risks only)

  • French Civil Code Extension

  • Worldwide Jurisdiction (USA / Canada costs and expenses inclusive)

Professional Indemnity – limits of indemnity from £250,000 to £10 million / €100,000 to €6.5 million

  • Employers’ Liability – £10 million / €13 million (optional)

 
Liability Claims Team

Our claims professionals work closely with you and your advisors to develop a solution-oriented strategy and to achieve a fair and efficient resolution of any claim. We will also explain how the coverage afforded under a policy applies to each claim, in a timely and comprehensive manner.

Claims handling

Your team

Head office

Fitzwilliam House
10 St. Mary Axe
London EC3A 8BF
United Kingdom

Male
Julian Goodall

Head of Liability

Brian Hunt
Brian Hunt

Underwriting Manager

Adrian Farnell
Adrian Farnell

Liability Underwriting Manager

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Why choose Tokio Marine HCC?

Tokio Marine HCC is a leading specialty insurance group with offices in the United States, Mexico, the United Kingdom and Europe, transacting business in approximately 180 countries and underwriting more than 100 classes of specialty insurance.

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